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dwegg's avatar
dwegg
Tutor
Sep 04, 2020
Solved

CM1150V

BEWARE! The CM1150V is supposed to be a very good modem. It seems to be, but TECHNICAL SUPPORT IS HORRIBLE! I contacted support (Level 1), spoke with several technicians, spent over 10 hours with the...
  • dwegg's avatar
    dwegg
    Sep 12, 2020

    That is exactly what I di. Thank you.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 12, 2020

Well that doesn't happen very often. I would return the unit from where you got it. I would mention that the modem should be returned to NG so they can correct any MAC address discrepancies they find. 

dwegg's avatar
dwegg
Tutor
Sep 12, 2020

That is exactly what I di. Thank you.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Sep 12, 2020

    Good Luck.