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JimAndlisa's avatar
JimAndlisa
Follower
Mar 07, 2021

Cm1150v

Trying to enter password to allow Xfinity to complete activation process. The provided password on new unit is “password “ but computer does not accept and we cannot connect to wifi as a result. Any suggestions?

1 Reply

  • > Cm1150v

     

       Connected to what?

     

    > Trying to enter password to allow Xfinity to complete activation
    > process. [...]

     

       What did you do before you got asked for a password?  Who's asking?
    Are you talking to Comcast/Xfinity or to your CM1150V?  What, exactly,
    is on your display?

     

    > [...] The provided password on new unit is "password " [...]

     

       The "admin" password for the CM1150V is "password".  I doubt that
    the password for your Comcast/Xfinity account is "password".

    > [...] computer does not accept [...]

     

       A clear description of what does happen would be more useful than a
    vague description of what does not happen.


    > [...] and we cannot connect to wifi as a result.

     

       "cannot" is not a useful problem description.  It does not say what
    you did.  It does not say what happened when you did it.  As usual,
    showing actual actions (commands) with their actual results (error
    messages, LED indicators, ...) can be more helpful than vague
    descriptions or interpretations.

     

       "wifi"?  A CM1150V is a modem; it has no wireless capability (on its
    own).

     

    > Any suggestions?

     

       Have you tried the obvious?:

     

          https://en.wikipedia.org/wiki/RTFM

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual (at least).  Read?

     

       Or call your ISP?