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Forum Discussion
CM1200 and Xfinity connection issues
I have new Modem for about a month. I registered modem with Xfinity successfully. I use a Google Wifi Router. I inconsistently have connection issues. DownStream is tyically blinking. Firmware is...
Xfinity tech came out and replaced ALL coax to my apartment. he did spot some shielding damage in some spots.
However, still blinking downstream light.
We did a hard reset on modem and hardwired directly to laptop. Still blinking downstream light. Here is recent Event log
Were all the Downstream channels locked in? I see 31 is locked in.
What speed do you pay for UP and DOWN?
Your only getting 1 channel on the UP BONDED locked in, there should be 4 I believe
Is LAG enabled on the modem? Link Aggregation
The ISP should look into this with you. Have them review the signal up to the modem and the event and cable connection logs.
i pay for Blast which is 200mps
I cannot find where LAG shows on Netgear page. i attached more info from Admin Netgear Modem page
Disable
Enable (LACP-IEEE 802.3ad) (Port 1 & 2)
Ethernet Port Aggregation Status: InactiveLag is here:
Ok the 16 channels would be only used I presume. What is your UP Load speeds?
Speed test
234 mps down
11 up
I'm hard wired from modem to laptop / port 1 and downstream key still blinking
Tech said I was getting 52 power at cable box outside my building, which is HIGH
I'm getting 46 inside at modem