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Forum Discussion
CM1200 Connection Issues
So after a recent power outage, I've noticed my modem having connection issues randomly. I've reset it now, and it seems to be okay. I've attached event logs. Any explanation to the logs would help. Also is it time to upgrade?
Thanks to anyone who replies.
1 Reply
your logs are showing line issues and remote reset requests from the cmts.
Got a copy of the cable connections page.
Either way, Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.
