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Forum Discussion
[CM1200] Constant Internet Drop on Spectrum
Hello, A few days ago I decided to purchase my own modem. I originally purchased the Arris SB8200. 24 hours after activation I started having my connection drop every so often; it would come back...
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Thank you FURRYe38, are those standard things to check or do you see something on the logs that could indicate an issue?
Those are standard things to check first always.
Seems that if you had a SB8200 that exhibited problems and now have a CM1200 thats having problems, seems like this maybe a service or line issue.