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Forum Discussion
[CM1200] Constant Internet Drop on Spectrum
Hello, A few days ago I decided to purchase my own modem. I originally purchased the Arris SB8200. 24 hours after activation I started having my connection drop every so often; it would come back...
If the ISP modem works and the CM doesn't after all that, I would return the CM modem or get it replaced with another and try again.
Mexicant11 wrote:
Please update when you have an answer. I too am having the same problems after choosing to upgrade my modem. I've had three service calls with three different text coming out. The last tech today, replaced all the lines, I mean every line coming down from the pole into my house. Sobline integrity is not the issue. He could not figure out what was wrong. On 3 out of 4 upstream channels had no signal.the only solution was to provide their own 3.1 modem. I would rather use my CM1200. So any additional info would be helpful.
I am having the same issue for weeks now. Have just requested the 2nd tech call with ISP. Beyond maddening. The issue started after the news about the Netgear security vulnerability. I’m planning to return this modem and switch brands.