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Forum Discussion
[CM1200] Constant Internet Drop on Spectrum
Hello, A few days ago I decided to purchase my own modem. I originally purchased the Arris SB8200. 24 hours after activation I started having my connection drop every so often; it would come back...
to everyone having this issue...you are not alone. Same here. 3 visits by techs from spectrum---replaced cable from pole to home 1x. Still having issues. Frequent disconnects. basically, my cm1200 is a pos now. I suspect HIGHLY due to lack of firmware update pushes by Spectrum. Apparently, our CM1200 on spectrum has the oldest firmware available to any provider.
But hey, who am i?
Its a recommended cable modem---with terrible service and no fix.
If you can't get spectrum to update FW on the CM modem, you best recommendation would be to get one of there modems, ask for a modem only unit and use there HW. Seems that Spectrum doesn't like messing with user owned modems. Shame too. More resent FW on my 1200 with my ISP works great. Same Spectrum won't push FW. It's up to them.