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Forum Discussion
CM1200 Downstream, Upstream lights cycle through dysfunctional pattern, no Internet connection
My ISP is Cox and there was an outage in my area 3 days ago that they claim is now resolved. My neighbors have Cox and their internet is working. But my CM1200 has been stuck ever since the outage in ...
The router I have paired with the modem is a tp link ax1800. I went through the procedure you shared (power off for 1 min, disconnect coax, power on, reset, reconnect coax) and it's still cycling through the same light pattern. I attached the event logs to this post.
Would checking the signal strength be something Cox should be able to do over the phone? I called them already and all they wanted to do was send out a tech in 6 days. This was all working just fine until a few days ago when the outage happened. All the connections are solid and cables are the right kind.
Would checking the signal strength be something Cox should be able to do over the phone? I called them already and all they wanted to do was send out a tech in 6 days. This was all working just fine until a few days ago when the outage happened. All the connections are solid and cables are the right kind.
Any Criticals, Errors or Warnings seen in the event logs needs to be reviewed and resolved by the ISP. Indicates a signal issue on the ISP line up to the modem.