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Forum Discussion
nkkurtz
Sep 14, 2020Follower
cm1200 drops cox service and freezes
I have cox internet service. I have had issues almost every day during the week of the modem locking up and dropping signal. My Night hawk router loses internet even though the modem indicates I ha...
FURRYe38
Sep 14, 2020Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem. Have them resend the configuration file.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
Disable Link Aggregation if it's enabled on the CM modem.