CM1200 Ethernet Ports not responding

Thanks for the guidence.   I tried all of the above and I also tried variations of booting this modem.   The ethernet ports are simply not accessable, nor do they ever light up.  I cannot pull down any event log if I cannot access any ports.   There's not much more that can be done, hence I'm 99% certain it's a hardware problem that is under warranty.  

With that, I moved forward with a leased modem from Comcast and I'll just toss this modem in the trashcan.  The lease from Comcast was cheaper than the annual support contract from NetGear that I need to pay to get my warranty.