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CM1200 has netgear and comcast pointing fingers with no end (solution) in sight
this started almost 3 weeks ago now, I have had the same modem (CM1200) connected in my house for almost a year. No issues, never skipped a beat. I havent changed anything in my setup. now i am havin...
Your connection info looks pretty good (other than a few errors)
Your log indicates line issues.
Another option you have would be to rent a modem from xfinity because then they can't blame it on 3rd party devices.
Reason why sometimes a reset/reboot fixes it is the modem might be having issues with specific channels/ranges.
when it reboots/resets, it can use a different channel/range and be fine on that range. But when the cmts switches it, it causes issues.
Attached are my Down/Up/Down OFDM values
these are when its working but a little slow.
sorry, but the .PNG i posted didnt seem to work on my end. here is a snippit of when my channels failed to lock and it was not working at all.
1 Not Locked Unknown 1 0 Ksym/sec 22800000 Hz 0.0 dBmV
2 Locked ATDMA 2 5120 Ksym/sec 16400000 Hz 44.3 dBmV
3 Not Locked Unknown 3 0 Ksym/sec 16400000 Hz 0.0 dBmV
4 Not Locked Unknown 4 0 Ksym/sec 29200000 Hz 0.0 dBmV
5 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
6 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
7 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
8 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBm
