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Pcyph3r's avatar
Pcyph3r
Aspirant
Feb 28, 2022
Solved

CM1200 has netgear and comcast pointing fingers with no end (solution) in sight

this started almost 3 weeks ago now, I have had the same modem (CM1200) connected in my house for almost a year. No issues, never skipped a beat. I havent changed anything in my setup. now i am havin...
  • plemans's avatar
    Feb 28, 2022

    Your connection info looks pretty good (other than a few errors)

    Your log indicates line issues. 

    Another option you have would be to rent a modem from xfinity because then they can't blame it on 3rd party devices. 

    Reason why sometimes a reset/reboot fixes it is the modem might be having issues with specific channels/ranges. 

    when it reboots/resets, it can use a different channel/range and be fine on that range. But when the cmts switches it, it causes issues.