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Forum Discussion
ssherm01
Dec 11, 2020Follower
CM1200 hell on Spectrum
So I really need help from Netgear or someone. I have a CM1200 that I bought and our cable system was not 3.1 yet. They could never get upstream channels to lock. Now they finally are 3.1 in my ar...
FURRYe38
Dec 11, 2020Guru - Experienced User
Well you have to blame the DOCSIS cable spec for that. They let the ISPs control what FW gets pushed. Some ISP will push FW to user owned modems, some will not. Especially spectrum.
So your best best is to return the modem, use a Spectrum modem and get your self a external wifi router which you can control the FW updates on. IF there is a different cable ISP, try them, if not, you maybe stuck with spectrum.
Good Luck.