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Forum Discussion
CM1200 hell on Spectrum
So I really need help from Netgear or someone. I have a CM1200 that I bought and our cable system was not 3.1 yet. They could never get upstream channels to lock. Now they finally are 3.1 in my ar...
I REALLY wish SPECTRUM and NETGEAR would help us out here:
Spectrum has this modem on their list of approved modems, even a TOP TIER speed modem: (https://www.spectrum.net/support/internet/compliant-modems-spectrum-network/)|
However, looking across the community forums here---I see there are issues for many of us using the cm1200. I suspect HIGHLY because of the lack of firmware updates---that have come to other ISPs, but not Spectrum. Seeing as how the other providers are on v3 of the firmware and Spectrum is still on v1, I think that may have a LOT to do with the issues here.
https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-mod...
Ive had 3 techs come out and test signal. Ive rebooted at least 100x---over months--- changed wireless routers--- and still have issues. I REALLY wish I could get some support by the companies involved here. Instead, I bought a "premium" cablem modem and have basically been dismissed by both companies. Unfortunately, Spectrum has the monopoly around here---but im questioning the utility of purchasing NeatGear products in the future without official support ---
Has ANYONE made progress with this?
Just sent you a PM with contact info for guys at netgear who should be able to help you out.