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Forum Discussion
CM1200 hell on Spectrum
So I really need help from Netgear or someone. I have a CM1200 that I bought and our cable system was not 3.1 yet. They could never get upstream channels to lock. Now they finally are 3.1 in my ar...
I am late to the party, but have a personal CM1200 on SPectrum here in San Antonio, Texas and have been experiencing connection issues for some time. Is there even a work around to update the firmware yourself? I did not even realize I could not do until reading all these threads about it.
From the techs with whom I spoke at Netgear and also at Spectrum, this is not something that end users can do. Even if they could, apparently Spetrum's systems detect firmware version and automatically downgrade... there was another user who, as a troubleshooting measure, was sent a CM1200 from Netgear that had the latest firmware, and within about 24 hours of it being on the Spectrum network, it had been downgraded by Spectrum to the old version that their system upgrade broke.