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Forum Discussion
CM1200 intermittent connection issues.
I have had my ISP send out technicians multiple times now and they have checked signals on the coaxial cables and replaced fittings outside the house and within. They also checked my ethernet cable ru...
Your power levels are low. They should be between +7 dBmV and -7 dBmV. For reference, see the first three sentences at the top of this article: https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router.
It would be very helpful if you would flesh out your term "intermittent connection issues" with some details. Such as connection via Wi-Fi or connection via Ethernet? Connections to what specifically? Is there some action you take to remedy the situation or just wait it out?
If the connection is via Wi-Fi, do you have lots of close by neighbors with Wi-Fi devices or are you out in the county by yourself?
That's interesting about the power level because when the technician checked coaxial right at the modem he said everything looked fine. But yeah that's obvious it's a weak signal.
More detail:
For both wifi (like our phones) and ethernet connections (like our "cable" boxes) there will be 30sec to several-minute connection drops that happen maybe 10 or so times an hour. If we wait the connection comes back automagically.
We do have a lot of close neighbors nearby, but as I mentioned we experience this with devices that are wired in as well like our living room cable box.
More detail:
For both wifi (like our phones) and ethernet connections (like our "cable" boxes) there will be 30sec to several-minute connection drops that happen maybe 10 or so times an hour. If we wait the connection comes back automagically.
We do have a lot of close neighbors nearby, but as I mentioned we experience this with devices that are wired in as well like our living room cable box.