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Forum Discussion
wildman22john
Jul 09, 2022Aspirant
CM1200 Intermittent connection issues with WOW cable
I've been having connection issues with WOW cable and my CM1200 modem the last couple of months. Almost every afternoon the connection drops and then intermittently drops the rest of the evening. I...
wildman22john
Jul 09, 2022Aspirant
Cable connections screenshot. Just replaced cable between modem and router with a Cat6. Modem is hooked up to Google wifi hub.
FURRYe38
Jul 10, 2022Guru - Experienced User
Well your power levels are all over the place. Some Higher, some lower. You have correct and un-correcables that should all be zeros.
Check for ISP coax cabling and fittings and splitters. Ensure coax jack fittings are screwed in well and snug.
ISP need to check signal up to the modem. Power levels on all channels should all be in the same range.