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Forum Discussion
CM1200 issues with cox connection
Recently I’ve been having issues with cox internet, and was told it was my equipment. I went and got a new modem and router, which surprise surprise didn’t fix the issues at hand. I’m getting packet l...
Time Priority Description
Thu Feb 01 11:55:49 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:cd:d6:6b:38:7c;CMTS-MAC=00:d6:fe:e6:cf:1e;CM-QOS=1.1;CM-VER=3.1;
Wed Jan 31 19:37:54 2024 Warning (5) Dynamic Range Window violation
Wed Jan 31 19:37:54 2024 Warning (5) RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=6c:cd:d6:6b:38:7c;CMTS-MAC=00:d6:fe:e6:cf:1e;CM-QOS=1.1;CM-VER=3.1;
Wed Jan 31 19:36:58 2024 Notice (6) CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=6c:cd:d6:6b:38:7c;CMTS-MAC=00:d6:fe:e6:cf:1e;CM-QOS=1.1;CM-VER=3.1;
Wed Jan 31 19:36:39 2024 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=6c:cd:d6:6b:38:7c;CMTS-MAC=00:d6:fe:e6:cf:1e;CM-QOS=1.1;CM-VER=3.1;
Wed Jan 31 19:36:27 2024 Warning (5) REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=6c:cd:d6:6b:38:7c;CMTS-MAC=00:d6:fe:e6:cf:1e;CM-QOS=1.1;CM-VER=3.1;
Wed Jan 31 19:36:23 2024 Notice (6) DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=6c:cd:d6:6b:38:7c;CMTS-MAC=00:d6:fe:e6:cf:1e;CM-QOS=1.1;CM-VER=3.1;
Wed Jan 31 19:36:18 2024 Notice (6) TLV-11 - unrecognized OID;CM-MAC=6c:cd:d6:6b:38:7c;CMTS-MAC=00:d6:fe:e6:cf:1e;CM-QOS=1.1;CM-VER=3.1;
Wed Jan 31 19:36:17 2024 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=6c:cd:d6:6b:38:7c;CMTS-MAC=00:d6:fe:e6:cf:1e;CM-QOS=1.1;CM-VER=3.1;
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
Time Not Established Warning (5) Lost MDD Timeout;CM-MAC=6c:cd:d6:6b:38:7c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=6c:cd:d6:6b:38:7c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Time Not Established Warning (5) Lost MDD Timeout;CM-MAC=6c:cd:d6:6b:38:7c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=6c:cd:d6:6b:38:7c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Your line connection doesn't look to bad but your logs are indicating issues with it.
If you've had this with 2x different modems, then the ISP can't blame it on the modem anymore. They'll need to check the line.
