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Forum Discussion
tzaujinchung
Sep 06, 2020Follower
CM1200 issues with Xfinity
I've recently upgraded to the Netgear CM1200 cable modem for a 1GB service with Xfinity. The CM1200 is connected to an EERO Pro router and mesh network. I have 6 wired EERO Pro connected to the EER...
FURRYe38
Sep 07, 2020Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem. Have them re-provisiton and send the config file. Also have them send the v2 FW to the Cm1200 modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
Please contact the Eero mfr for help and information for there products.
Good Luck,.