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Forum Discussion
CM1200 Modem - Drops In & Out & Slows Down (Suddenlink)
Hi all, This is my first time owning my own modem and router and I'm still attempting to learn and navigate my way through all the terminology and specs. I'm in need of some serious help though beca...
Ok so your correct and un-correctables should be zeros.
Check all your cables and coax jack fittings to make sure they are screwed in well. ISP will need to look into this.
The power a bit too high as well:
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html