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Forum Discussion
Tonymontanaalb
Jul 19, 2021Tutor
CM1200 Modem and noise issues
Hello everyone. So, I’ve been having an issue with my connection for the longest time and its time I get some help from some very smart people out there. I have Suddenlink 1Gb down and 35 up plan. Lo...
- Jul 19, 2021
No.
You have errors in the line as evidenced by the logs.
your power levels are a touch high but technically still within spec, just not optimal.
and you have 1 channel with issues on the upstream
plemans
Jul 19, 2021Guru - Experienced User
You signal is a little hot (to high) but you don't have detected errors in the line.
but your logs indicate quite a few errors.
I'd check your line for kinks, damage, old/bad/loose/cheap connectors and replace them.
Remove splitters/amplifiers from the line as well.
If you've rulled all that out, then you'd want suddenlink to check the line
Tonymontanaalb
Jul 19, 2021Tutor
The coax from the wall to the modem or behind that ? im new to this sorry
- plemansJul 19, 2021Guru - Experienced User
Tonymontanaalb wrote:The coax from the wall to the modem or behind that ? im new to this sorry
Check all the line you have access to.
And the line lock could be part of the issues.
At some point theres an issue because of all the t3 and other errors you have
- TonymontanaalbJul 19, 2021Tutor
What is this line lock you speak of? i have checked the coax cable from wall to the modem and there is no bends. i do have a tech coming out wednesday but i wanna learn whats wrong so i can tell him so it actually gets fixed. just preparing a little :D
- plemansJul 19, 2021Guru - Experienced User
thats just the signal locking in from the ISP's cmts to the channels on the modem.