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Forum Discussion
Tonymontanaalb
Jul 19, 2021Tutor
CM1200 Modem and noise issues
Hello everyone. So, I’ve been having an issue with my connection for the longest time and its time I get some help from some very smart people out there. I have Suddenlink 1Gb down and 35 up plan. Lo...
- Jul 19, 2021
No.
You have errors in the line as evidenced by the logs.
your power levels are a touch high but technically still within spec, just not optimal.
and you have 1 channel with issues on the upstream
plemans
Jul 19, 2021Guru - Experienced User
You signal is a little hot (to high) but you don't have detected errors in the line.
but your logs indicate quite a few errors.
I'd check your line for kinks, damage, old/bad/loose/cheap connectors and replace them.
Remove splitters/amplifiers from the line as well.
If you've rulled all that out, then you'd want suddenlink to check the line
Tonymontanaalb
Jul 19, 2021Tutor
Also on the upstream channels. why is 2 locked 3 unlocked but still has the freq and then 4 locked. is there an issue there?