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Solved
CM1200 Modem and noise issues
Hello everyone. So, I’ve been having an issue with my connection for the longest time and its time I get some help from some very smart people out there. I have Suddenlink 1Gb down and 35 up plan. Lo...
No.
You have errors in the line as evidenced by the logs.
your power levels are a touch high but technically still within spec, just not optimal.
and you have 1 channel with issues on the upstream
So overall there is too much power and alot of noise on the upstream channels? tell the tech that there are cable issues behind the walls, amplifiers or splitters?
No.
You have errors in the line as evidenced by the logs.
your power levels are a touch high but technically still within spec, just not optimal.
and you have 1 channel with issues on the upstream
Alright sweet thank you for the help!!
Hello, Im back with similar but new issue. now i have uncorrectable issues on the modem.
Did a tech check the line/signal?
Did you go through and remove splitters, connectors, amplifiers?
They are coming in tomorrow but i saw uncorrectable stuff thats new from last time i saw. Is that any different? After wednesaday I will be back with the solution
Hello, update. after 4 scheduled appoints and 3 cancelations suddenlink came out and changed the wire from their node to the building using rg6. problem still consists. I realized that the cable used from the drop to the rooms in the building. (my room specifically) My room has an rg 59 or 58. so it goes from rg 6 outside to an rg 58 in the rooms. could that be the issue ?
It could be the wiring in the home.
MOve the modem to right where the coax enters the home. This prevents the wiring in the home being the issue
I live in an apartament building. this will be almost impossible.
I'm not sure what to tell you then.
If the drop from their hub to the building is good and the only sketchy part is in the building, then you're limited.
I've had to rent a modem before to prove it wasn't my modem to an ISP. That forced them to check other wiring and fix their issues.
Might be something you need to do.
Was this issue solved? IF so what happened?
Tonymontanaalb wrote:
I live in an apartament building. this will be almost impossible.
