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CM1200 Modem Logs Missing
I have a CM1200 modem and I’m dealing with a lot of T3 Timeouts from my ISP. I’ve been using the event logs to track them. I believe a firmware upgrade may have been pushed to my modem even though my ...
Ok, I'll see if I can find some info on this.
If you can post the same screen capture of your CM1200s web page that I did with mine, Edit out the MAC and CM serial numbers first then post.
I would ask SparkLight about a inline attenuator that can bring down the power level. They out one on mine when I went to the 1Gb service. Hoping tomorrow the noise they claim is the issue here will be resolved.
So I tried a factory reset twice and that didn’t bring it back. Firmware version is 3.02.01 and before the update I believe it was in the 2’s but I can’t say for sure.
Ok, I'll see if I can find some info on this.
If you can post the same screen capture of your CM1200s web page that I did with mine, Edit out the MAC and CM serial numbers first then post.
I would ask SparkLight about a inline attenuator that can bring down the power level. They out one on mine when I went to the 1Gb service. Hoping tomorrow the noise they claim is the issue here will be resolved.
That's a great idea, thanks! Hopefully that solves your issue as well. So I just tried logging in from my Macbook, and the Event Log is there. It seems to be an issue isolated to my iPhone for some reason. I have it requesting the desktop version of the site too.
Ahhh, Ok, I presumed you were on a PC and web browser already. Glads it's there.
Not sure how iPhones handle the web page ui. Possibly badly. Might try a different mobile web browser on the iPhone and see if same thing happens or not.
At leasts it's there.
- My apologies for not mentioning this. I’ve used my iPhone to view the logs for years so I figured that wasn’t the issue. I’m running the iOS 16 Beta so that may be a part of it as well.
Ah more details. LOL ya possibly it. I run beta on OSX so we see odd things sometimes as new stuff comes out. 🙄
- Absolutely. Thank you so much for your help on this. This was my first post and I’m very pleased with the response and how it went. Thanks again!