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Forum Discussion
CM1200 Modem Loosing Internet Connection
I have an issue where I am being kicked off the internet periodically. I'd say it started towards the end of 2020. It started off minimal, now it is causing a lot of issues with me working from home....
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
What brand and model Wifi router do you have connected to the modem?