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Forum Discussion
IT-Thomas
Jan 15, 2023Aspirant
CM1200 Modem Not Getting Proper Speeds
I just recently moved into a new apartment and had to change ISPs (I was using Xfinity, but since they don't service the area I'm in I had to switch to Breezeline). I signed up for their 1Gbps se...
IT-Thomas
Jan 15, 2023Aspirant
I'm using a Nighthawk AX1800 WiFi 6 Router (RAX10)
I usually get 600-750 Mbps WiFi speeds, and I just conducted a test and only got ~240Mbps
Ethernet test (PC to modem directly) peaked around 290 Mbps
I've also attached an updated screenshot of the cable connection status.
I should note that to get the power levels to a reasonable level, I had to reinstall the splitter (the technician mentioned that the power level was too high and installed the splitter to assist that), so do I need to talk to the ISP about fixing the power level so that I don't need the splitter?
FURRYe38
Jan 15, 2023Guru - Experienced User
Thats much better.
No correct or un-correctables. Thats good.
Can keep that on or ask the ISP about a in line attenuator modulal to put behind the modem or at there connection box outside. I've got one mine as well. I use it with my CM1200 and CAX80.
- IT-ThomasJan 15, 2023Aspirant
I'm still experiencing issues with my modem's speeds.
I should also note that my Netgear Nighthawk app's speed test output a speed of over 800Mbps for the WiFi, even though Ookla only showed about 230-250 Mbps.
This is an updated screenshot of my event log. Anything else I can try? Would you recommend a factory reset
- FURRYe38Jan 15, 2023Guru - Experienced User
What do you see with a wired PC connected to the back of the modem, no wifi router in the middle and using Ooklas installable speed test app?
Those Criticals and Warnings have to be looked at by the ISP.
- IT-ThomasJan 16, 2023Aspirant
Whatever the issue was it finally seemed to resolve itself.
Last test I did had me over 900 Mbps...so Idk what happened or how it resolved.