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Forum Discussion
Cm1200 modem startup
Has anybody ever heard that once the new modem is hooked up and setup with MEDIACOM, that it can take 4-24 hours before you actually get internet service. This seems like nonsense to me?
Thank you gentlemen for your input in this matter. It seems that from the time the first Mediacom tech came out and the time the second Mediacom guy came out (and of course the time I tried to replace the modem with NetGear equipment), there was another issue. For some reason when the third tech came out today he all of a sudden got NO signal to my cable box!
The diligent tech backtracked the line and I showed him where it came under the road, so he dug it out and tested it at that point and had a good signal. So appearently between tech visits my line developed an open. This tech ran 300 feet of new line above ground to get me back online. I went back into the house to check the modem and it had already hooked itself up and was working.
My only unanswered question is where did the guy from Pakistan/India/Nepal get the idea that it could take 24 hours to link up?
SPLITRAY
Probably a "pass the buck" situation where he just wanted to get you off the phone.
couldn't tell you without knowing them. :)