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Forum Discussion
WaveWarper
Jan 12, 2021Aspirant
CM1200 Modem Upstream LED Flashing - Spectrum Internet
I've had this modem for just over a year and it started dropping signal a couple days ago. The upstream LED was flashing green so I had a tech from Spectrum come out and check on everything. They pro...
FURRYe38
Jan 29, 2021Guru - Experienced User
Any progress on this?
WaveWarper wrote:The "power" box is right outside the window from the modem, so the cable run is pretty short. I'm not sure if there is amp or not though. I will try giving the checkbox a try.
Thank you!
WaveWarper
Jan 29, 2021Aspirant
They came out and swapped my modem with theirs (which is free) and my speeds have been the same. I've honestly not put any more effort into it. Kind of a shame because this means NETGEAR is losing a customer and I probably wouldn't recommend someone get their own modem at this point.
- FURRYe38Jan 29, 2021Guru - Experienced User
You might try to contact NG support and your the ISP, have them push FW to the modem. Seems like the other user that posted reported v3 is working on there CM1200 thats on Spectrum. NG seems to have FW that would hopefully solve this for you. But its up to the ISP to push it. You might ask for escalated support from you ISP about this. I'm not on Spectrum, however my CM1200 works great.
Good Luck.
WaveWarper wrote:They came out and swapped my modem with theirs (which is free) and my speeds have been the same. I've honestly not put any more effort into it. Kind of a shame because this means NETGEAR is losing a customer and I probably wouldn't recommend someone get their own modem at this point.