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Forum Discussion
Solved
CM1200 modem wont connect to the internet despite green LEDs
I pulled out an older netgear modem and I installed a new CM1200 and then called Spectrum to activate it. Once they activated it I had four solid green leds on the front of the modem. Spectrum was ...
Solved - despite the four green LEDs on the modem suggesting it was officialy conneceted, a character in the MAC address was incorrect. Why the MAC address authority allows "B" and "8" to coexist and be printed in capitals is beyond me.... Same issue with "0" and "O".
Solved - despite the four green LEDs on the modem suggesting it was officialy conneceted, a character in the MAC address was incorrect. Why the MAC address authority allows "B" and "8" to coexist and be printed in capitals is beyond me.... Same issue with "0" and "O".
Ya, I agree, the font used on the stickers and box can be hard to see. I wish they would use more visable font type to avoid confusion like this.
Glad you got it working though. You might take a pen and write on a post it note and stick it to the modem and or box for future reference.
Enjoy. :smileywink: