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Forum Discussion
CM1200 setup issue
I connected and powered up my CM1200 modem, then activated it with my ISP (Xfinity). I use a Mac so no ethernet cable to connect to the modem with. I tried to connect directly to the modem using th...
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
I have turned off modem and router, unplugged everything, then powered on modem and waited until it fully reboots to ppint of Online LED solid. Then I plugged in cable to router and powered it on. When it completes its startup the Online LED is Red.
I'm suppose to be able to connect to the modem using a direct access IP address. But it tells me to connect a computer to the router wirelessly. I can't seem to do that and I'm using a Mac so no ethernet port.