NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CM1200 setup issue
I connected and powered up my CM1200 modem, then activated it with my ISP (Xfinity). I use a Mac so no ethernet cable to connect to the modem with. I tried to connect directly to the modem using th...
I have turned off modem and router, unplugged everything, then powered on modem and waited until it fully reboots to ppint of Online LED solid. Then I plugged in cable to router and powered it on. When it completes its startup the Online LED is Red.
I'm suppose to be able to connect to the modem using a direct access IP address. But it tells me to connect a computer to the router wirelessly. I can't seem to do that and I'm using a Mac so no ethernet port.
Can you find a USB to ethernet adapter? Usually cheap to find online.
Guess I'm going to need to do that. Thanks.
You cannot connect direct to the modem via a wireless connection. The modem contains no Wi-Fi hardware.
From your description, your modem may be connecting fine. If you go to the Downloads section above, feed in the model number of your router (look on the label after the words model number) you can download the user manual.
The user manual usually has a section called troubleshooting with LEDs. Note, the user manual will use the color amber to describe what you are calling red.
I get that it is a modem only, not a router, thus no WiFi, but the user manual setup wants you to connect a computer to the modem to complete the setup. The instructions pasted below are from the user manual from Netgear's website. Based on the instructions below I have my router cable connected to the modem. I tried connecting to the WiFi network, which I could but without "internet" access as the Online LED is "red". When I tyope in the direct access IP address for the modem it won't connect. Maybe I'm doing something wrong when I tried this.
Log In to the Cable Modem To log in to the cable modem: 1. Connect a computer to your cable modem. You can connect a computer to your cable modem using the following methods: • Connect a computer to your cable modem using an Ethernet connection. • Connect a WiFi router to your cable modem using an Ethernet connection, and then connect a computer to your router using a WiFi or Ethernet connection. 2. Launch a web browser. 3. Enter http://999.999.999.9. A login window opens.
