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Forum Discussion
Pokemaniac
Jul 12, 2019Aspirant
CM1200 slows down after 24-48 hours of uptime when using link aggregation
If I hook up my CM1200 to my router (an Asus RT-AX88U) in Link Aggregation mode, it seems to be consistenly slow down to only around 66-ish% of the full connection speed after somewhere between 24 an...
FURRYe38
Aug 24, 2020Guru - Experienced User
Any progress on this for you? New FW seems to resolve this.
Pokemaniac wrote:If I hook up my CM1200 to my router (an Asus RT-AX88U) in Link Aggregation mode, it seems to be consistenly slow down to only around 66-ish% of the full connection speed after somewhere between 24 and 48 hours of uptime. The only thing which seems to fix this is rebooting the CM1200. Additionally, I've had it running for at least a week now with Link Aggregation disabled, and I'm not seeing any slowdown, so it would appear that Link Aggregation is related to the problem.
The firmware of the CM1200 shows up as V1.01.02, for reference.
- flynhawaiianAug 25, 2020Star
now if netgear would just push the firmware update to something we purchased it would be nice, or provide us with a discount for the purchase of a new unit.
- anthonypantsAug 25, 2020Tutor
Netgear can't push this firmware down to your modem, that's your ISP's job.
And don't bother calling your ISP to complain about it, because those CSRs will tell you that flashing firmware is your job.
flynhawaiian wrote:now if netgear would just push the firmware update to something we purchased it would be nice, or provide us with a discount for the purchase of a new unit.
- FURRYe38Aug 25, 2020Guru - Experienced User
Ask your ISP or escalated support from your ISP to see if they will push it to your modem. ISP control all FW updates for cable modems. NG doesn't push anything. NG gives ISPs FW to test and certify for use on there nework only. Some ISPs will push FW however some ISPs will not push FW to user owned modems.
flynhawaiian wrote:now if netgear would just push the firmware update to something we purchased it would be nice, or provide us with a discount for the purchase of a new unit.
- flynhawaiianAug 26, 2020Star
I asked spectrum, but they said it's up to the network engineers.