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Forum Discussion
sh0rty
Mar 08, 2021Tutor
CM1200 V1.02.01 On Spectrum - Keeps Crashing - is it mys ervice or device?
I have a personal modem CM1200 V1.02.01 connected to a R900 V1.0.5.28 on Spectrum internet in San Antonio Texas. I am tracking that I cannot update the firmware, but hoping that someone on here can l...
sh0rty
Mar 08, 2021Tutor
I had major issues with the r9000 before, but finally got stable firmware and has been solid for a while. I will be calling Spectrum tomorrow to see what they say, but I am really curious about all those critical and warning messages in the log. Is that normal?
I have not tried bypassing the R9000, but can try...just did not want to leave network down until it crashes again.
FURRYe38
Mar 08, 2021Guru - Experienced User
Good Luck with Spectrum. Heard they are ones that are hard to deal with.
Ya you should not be seeing those messages that much. The ISP needs to help address this.
- sh0rtyMar 08, 2021Tutor
For whatever reason it keeps blocking me from posting modem status. I will try again later.
- sh0rtyMar 12, 2021Tutor
So, I got nowhere with getting resolution using spectrum so bit the bullet and bought a new modem. I went with an Arris S33 and after 2 days it has been rock solid with zero drops. I have been using netgear modems and routers for years, but now having to go back and forth previously with my R9000 and now this CM1200 I think I am moving on.
- FURRYe38Mar 12, 2021Guru - Experienced User
Shame Spectrum won't do anything for user owned modems. There one ISP that seems to avoid user own modems. Find someone on a different ISP service that you could sell the CM1200 too if you feel.
Good Luck.