NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SharpShot
Sep 11, 2023Aspirant
CM2000 - having intermittent issues with COX internet
I'm having intermittent issues with Cox internet. Here are the logs from my CM2000. Any suggestions would be greatly appreciated. Mon Sep 11 15:54:51 2023 (Warning (5)) RNG-RSP CCAP Commande...
FURRYe38
Sep 11, 2023Guru - Experienced User
Any Criticals, Errors or Warnings seen in the event logs needs to be reviewed and resolved by the ISP. Indicates a signal issue on the ISP line up to the modem.
https://highspeed.tips/docsis-events/
Please post a copy and paste of the modems connection status page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router