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Forum Discussion

Aspirant

Sep 11, 2023

CM2000 - having intermittent issues with COX internet

I'm having intermittent issues with Cox internet. Here are the logs from my CM2000. Any suggestions would be greatly appreciated. Mon Sep 11 15:54:51 2023 (Warning (5)) RNG-RSP CCAP Commande...

Troubleshooting

FURRYe38

Guru - Experienced User

Sep 11, 2023

Any Criticals, Errors or Warnings seen in the event logs needs to be reviewed and resolved by the ISP. Indicates a signal issue on the ISP line up to the modem.

https://highspeed.tips/docsis-events/

Please post a copy and paste of the modems connection status page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router