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Forum Discussion
Mjmaestro
Nov 04, 2022Aspirant
CM2000 all lights
I will pick up where the other person left off. Yes, all lights continue to blink/flash when the coaxial cable is disconnected. No, I cannot use my admin rights when I connect directly. And I agree w...
Mjmaestro
Nov 04, 2022Aspirant
I'm adding on to my post with additional info for others who have encountered this problem. NetGear customer service has confirmed that it is a hardware problem. To further the disappointment, even if I were to have a contract with NetGear it would only apply to technical support and not hardware support. So, think about that one for the moment. Regardless, my 1 year warranty ended 7 days ago and they were unable to help. I paid $250 for this modem to last 1 year which is disgusting and I'm appalled. I had to escalate this issue to a supervisor and I'm pending a response from the escalation in about 48 hours.