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Forum Discussion
CM2000 and Optimum
Hello, Last night at about 2:00am or so, my Netgear CM2000 cable modem stopped working. I woke up around 5:00am to find the household's smart devices complaining, the cable modem not working, and m...
the flashing lights do usually indicate a failure.
I'd start and RMA with netgear.
I agree, most likely an early failure.
You are probably better off to pursue return of the modem to the retailer. That way you would receive a new unit in exchange with a new warranty. If you pursue the RMA route with Netgear you would most likely receive a refurbished unit in return with the warranty start date the date of your original purchase.