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Forum Discussion
Puch96
Mar 30, 2021Guide
CM2000 blinking downstream light issue with log events
Hello. I was wondering if anyone is experiencing an issue with Netgear CM2000 cable modem on Xfinity. My downstream light will blink white. I do not have any connection issues, but I notice the ...
FURRYe38
Mar 30, 2021Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://highspeed.tips/docsis-events/