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Forum Discussion
elook03
Jul 18, 2022Aspirant
CM2000 Blinking Downstream Light/Connectivity Issues
Hi everyone, Been having some recent issues with my CM2000. Everything was fine for about a month or so. However, recently, the downstream signal light has been flashing. For most internet applic...
elook03
Jul 19, 2022Aspirant
Sounds good. Xfinity is coming out today and I’ll give that a shot. Thanks for the quick response
FURRYe38
Jul 19, 2022Guru - Experienced User
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- TechThorneJul 21, 2022Aspirant
I'm having sort of the same issue except it's my upstream that keeps blinking and connection dropping for whatever reason. I've gone round for round with Xfinity on the connection. They did have to fix the box in the back of my property and then run me yet another new line. Even after all that my connection just sporadically drops whenever. I've moved the modem to where the coax from Xfinity comes into the house to eliminate anything extra in between and yet the problem still persists. What could be the issue? Is it just a bad modem? I'm including the Event logs and connection status from the modem here. It's only just over a year old. I can't imagine that something which costs $250 would only last just a short time.
- FURRYe38Jul 21, 2022Guru - Experienced User
1. Power levels are way too high:
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
2. You have some criticals that the ISP needs to review and resolve with the modem: