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Forum Discussion
Johnnyringo
May 11, 2021Aspirant
CM2000 modem all lights flashing
I saw a similar thread for the cm1000, but I haven't seen anything for the cm2000. All lights flashing, unable to connect in any way. I tried unplugging, using the reset button, using other power outl...
Winters86
Aug 02, 2021Tutor
Any fix to this issue or was it just hardware failure, because I just changed plugging it into a new surge protector after an outage happened and this same problem has now occurred to me where no matter what I do in any style or fashion of cable play/resets/waiting/new outlet/disconnect coax/ orientation of all that mixed, it still shows all lights repeatedly flickering super fast.
plemans
Aug 02, 2021Guru - Experienced User
The cm2000 is pretty new. it should still be within warranty. did you check it?
- Winters86Aug 05, 2021TutorYeah I just replaced it as I was under best buy protection plan, new one worked like a charm. Note to self, surge protectors can obliterate your modem when turned on 🤣
- plemansAug 05, 2021Guru - Experienced User
Glad you got it working!
- FURRYe38Aug 05, 2021Guru - Experienced User
Winters86 wrote:
Note to self, surge protectors can obliterate your modem when turned on 🤣What do you mean by this? Surge protectors should not be causing damage to connected power supplies or devices...
- Winters86Aug 06, 2021TutorWell when I had an internet outage in the area, I took the free time to change out my small surge protector for a bigger one, I then plugged in my computer and all accessories into the new surge protector. Once I pressed the big button to turn on the new surge protector, it basically killed my modem but everything else was working perfectly fine so.
- Winters86Aug 08, 2021TutorUnfortunately I do not, I returned it to Best Buy and got a new one