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Forum Discussion
Johnnyringo
May 10, 2021Aspirant
CM2000 modem all lights flashing
I saw a similar thread for the cm1000, but I haven't seen anything for the cm2000. All lights flashing, unable to connect in any way. I tried unplugging, using the reset button, using other power outl...
plemans
Aug 02, 2021Guru - Experienced User
The cm2000 is pretty new. it should still be within warranty. did you check it?
Winters86
Aug 05, 2021Tutor
Yeah I just replaced it as I was under best buy protection plan, new one worked like a charm. Note to self, surge protectors can obliterate your modem when turned on đ€Ł
- plemansAug 05, 2021Guru - Experienced User
Glad you got it working!
- FURRYe38Aug 05, 2021Guru - Experienced User
Winters86 wrote:
Note to self, surge protectors can obliterate your modem when turned on đ€ŁWhat do you mean by this? Surge protectors should not be causing damage to connected power supplies or devices...
- Winters86Aug 05, 2021TutorWell when I had an internet outage in the area, I took the free time to change out my small surge protector for a bigger one, I then plugged in my computer and all accessories into the new surge protector. Once I pressed the big button to turn on the new surge protector, it basically killed my modem but everything else was working perfectly fine so.
- FURRYe38Aug 06, 2021Guru - Experienced User
I would presume the brand of surge protector you got may have been faulty. Surge protectors should not be causing problems or damage like that. Be sure you look into using good quality surge protectors. Cheaply built ones from China may not work well.
Good Luck.
- Winters86Aug 07, 2021TutorUnfortunately I do not, I returned it to Best Buy and got a new one