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Forum Discussion
HGinDC
Jul 05, 2021Guide
CM2000 Modem: blinking downstream light
Hello. I am using a Nighthawk CM2000 router (which, BTW, is not a listed model for the model dropdown) connected to a Nighthawk AX4 router. Periodically the downstream light on the modem starts blink...
HGinDC
Jul 06, 2021Guide
Thank you for the response. Below is a copy of the "modem event log." Is this the info you requested? I have been often in touch with RCN and the modem has been "reprovisioned" several times. Also, I have had (and paid for) three service calls. This first time the tech replaced the connectors at the ends of the cable, and removed one splitter her found in the line. The subsequent visits found the signal to be within spec, and the tech stated that since I had my own modem that was all they could do since they did not support customer-owned modems.
Tue Jul 06 06:09:00 2021 (Error (4)) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Mon Jul 05 01:45:51 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Mon Jul 05 01:45:26 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 20; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Mon Jul 05 01:21:01 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Mon Jul 05 01:20:36 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 20; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Fri Jul 02 18:09:00 2021 (Error (4)) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Fri Jul 02 09:17:21 2021 (Critical (3)) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Tue Jun 29 06:09:00 2021 (Error (4)) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Sat Jun 26 23:09:53 2021 (Critical (3)) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Fri Jun 25 18:09:08 2021 (Warning (5)) REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Fri Jun 25 18:09:06 2021 (Notice (6)) DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Fri Jun 25 18:09:01 2021 (Notice (6)) TLV-11 - unrecognized OID;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Fri Jun 25 18:09:01 2021 (Error (4)) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Fri Jun 25 18:09:01 2021 (Error (4)) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Fri Jun 25 18:09:01 2021 (Error (4)) Missing BP Configuration Setting TLV Type: 17.7;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Fri Jun 25 18:09:01 2021 (Error (4)) Missing BP Configuration Setting TLV Type: 17.6;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Fri Jun 25 18:09:01 2021 (Error (4)) Missing BP Configuration Setting TLV Type: 17.5;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Fri Jun 25 18:09:01 2021 (Error (4)) Missing BP Configuration Setting TLV Type: 17.4;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Fri Jun 25 18:09:01 2021 (Error (4)) Missing BP Configuration Setting TLV Type: 17.3;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Fri Jun 25 18:09:01 2021 (Error (4)) Missing BP Configuration Setting TLV Type: 17.2;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Fri Jun 25 18:09:01 2021 (Error (4)) Missing BP Configuration Setting TLV Type: 17.1;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Fri Jun 25 18:09:01 2021 (Warning (5)) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Time Not Established (Notice (6)) Honoring MDD; IP provisioning mode = IPv4
Time Not Established (Critical (3)) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Fri Jun 25 09:41:52 2021 (Error (4)) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Thu Jun 24 17:50:57 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Thu Jun 24 17:50:32 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 20; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Thu Jun 24 17:50:24 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Thu Jun 24 17:49:39 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 20; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Thu Jun 24 17:48:08 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Thu Jun 24 17:45:39 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 20; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Thu Jun 24 17:44:13 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Thu Jun 24 17:43:31 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 20; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Thu Jun 24 17:19:00 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Thu Jun 24 17:18:33 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 20; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Thu Jun 24 17:16:43 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Thu Jun 24 17:15:39 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 20; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Thu Jun 24 17:14:55 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Thu Jun 24 17:14:02 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 20; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
Thu Jun 24 17:13:34 2021 (Notice (6)) CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:5e:a8;CMTS-MAC=00:af:1f:1f:85:5e;CM-QOS=1.1;CM-VER=3.1;
FURRYe38
Jul 06, 2021Guru - Experienced User
Please post a copy and paste of the modems connection status page.