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Forum Discussion
CM2050V - Significant packet loss detected - Is my Cable modem failing?
It is suspected that the cable modem may be experiencing a defect and thus necessitate replacement. During the process of backing up substantial video files, ranging in size from 40GB to 80GB, to a c...
Have there been any changes/updates on this situation?
Is your connection still tagged for Ingress with the filter installed?
Kitsap,
No changes or updates.
The connection is still tagged and has a filter installed. The values from my OP are still the same.
That being said, I have not really pressed Xfinity about it since I really don't know if I have a modem issue or not. Given that Xfinity has already blame my modem as being the source of neighborhood wide triggering outages or source of major congestion, I am not really incline to reach out to them and address the issue.
You'll need to have a tech come visit onsite to check everything up to the modem. The modem would and could not be a source of neighborhood wide outages or congestion. Seems like ISP phone support is not doing there full duty in this. Par for the course.
FURRYe38,
Please read my original post. Xfinity was here in my condo development based on numerous phone calls from my neighbors complaining about network issues, that is how my line was tagged and a filter was added. I figured this out because I saw the Xfiinity truck and the tech working on my junction box.
You'll need to have the ISP check all up to the modem. Have them install there modem. Take the CM modem to a friend or family members place to see if the CM modem exhibits the problem there. Then you might know.
Being in condo bulding, all kinds if things can happen.
Not much else we can do from a forum standpoint. Either a modem problem or ISP issue.
Kitsap,
No changes or updates.
The connection is still tagged and has a filter installed. The values from my OP are still the same.
That being said, I have not really pressed Xfinity about it since I really don't know if I have a modem issue or not. Given that Xfinity has already blame my modem as being the source of neighborhood wide triggering outages or source of major congestion, I am not really incline to reach out to them and address the issue.
Thank you!
