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Forum Discussion
rbridge
May 20, 2023Tutor
CM2050V All Lights Flashing After Internet Outage
Recently we were notified of an internet outage, when we were eventually notified that service was restored we noticed that there was still no service. On checking of the DOCSIS 3.1 Cable Modem (CM20...
mkwyche
Jun 18, 2023Aspirant
Having same issue. What was your resolution?
- rbridgeJun 18, 2023TutorStill waiting on a resolution from support. They started me on a few steps and I need to call back. I’d assume it needs replacement.
- mkwycheJun 18, 2023AspirantOk that's what I figured. Yeah I just had Xfinity support come by after no success with this modem, replugged in my old ARRIS and all worked again. So def Modem issue. It's unfortunate given that this modems specs are much better.
- FURRYe38Jun 18, 2023Guru - Experienced User
You'll need to contact NG support:
https://my.netgear.com/support/contact.aspx
Nothing we can do about this here in the forums.