NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CM2050V All Lights Flashing After Internet Outage
Recently we were notified of an internet outage, when we were eventually notified that service was restored we noticed that there was still no service. On checking of the DOCSIS 3.1 Cable Modem (CM20...
Still waiting on a resolution from support. They started me on a few steps and I need to call back. I’d assume it needs replacement.
Ok that's what I figured. Yeah I just had Xfinity support come by after no success with this modem, replugged in my old ARRIS and all worked again. So def Modem issue. It's unfortunate given that this modems specs are much better.
You'll need to contact NG support:
https://my.netgear.com/support/contact.aspx
Nothing we can do about this here in the forums.
Allegedly it's a firmware failure, support team set up an RMA for my in warranty product. Best of luck to you.
