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Forum Discussion
SethSea
Nov 21, 2023Tutor
CM2050V goes offline every few weeks - how to troubleshoot
My Netgear Nighthawk CM2050V cable modem, purchased earlier this year, linked to Comcast service has been going offline every few weeks for the past two months. Comcast cannot find an issue. Powerin...
FURRYe38
Nov 22, 2023Guru - Experienced User
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
SethSea
Nov 22, 2023Tutor
Thank you for responding. Per your request, I am providing cable connection status and event log. Also, I am providing event log export, with "gif" extension to allow upload.
Due to the one file attachment limitation I will upload each separately.
The connection status is attached to this post.