Forum Discussion

Aspirant

Dec 01, 2023

CM2050V unstable after Comcast updated firmware

I seem to possibly have 100% same issue. Can't say when I specifically received the 9.0.1 firmware from Comcast but that is what is currently installed on my CM2050V. I have had the CM2050V fo...

FURRYe38

Guru - Experienced User

Dec 01, 2023

Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router

FYI:

https://community.netgear.com/t5/Cable-Modems-Gateways/Nighthawk-CM2050V-Comcast-Firmware-Killed-Speed/m-p/2342277#M45919

plemans
Guru - Experienced User
Dec 01, 2023
Are you on the increased uploads plan the CM2050V has?
- kgapp
  Aspirant
  Dec 01, 2023
  As far as I know I am not. My uploads have never changed from the standard 20-30 Mpbs.
  - plemans
    Guru - Experienced User
    Dec 01, 2023
    got a screensnip of the cable connections page and event logs?