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FattiesGoneWild's avatar
FattiesGoneWild
Guide
Apr 04, 2024

CM3000 Charter Spectrum high split support?

This modem is useless with out not knowing it will be supported or not. Can someone over at Netgear confirm support soon or coming?

4 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 04, 2024

    Something to ask the ISP about. They will have this information. 

  • plemans's avatar
    plemans
    Guru - Experienced User
    Apr 04, 2024

    Like FURRYe38 says, only spectrum will know. The modem is capable of it. Its when/if spectrum has the equipment and drive to do so

    • FattiesGoneWild's avatar
      FattiesGoneWild
      Guide
      Apr 06, 2024
      The famous pass the buck around and leave the customers hanging. Charter says contact Netgear and Netgear says contact Charter. Neither side answering the question. So, anyone netgear have inside knowledge to share with customers about this?
      • plemans's avatar
        plemans
        Guru - Experienced User
        Apr 06, 2024
        FattiesGoneWild wrote:
        The famous pass the buck around and leave the customers hanging. Charter says contact Netgear and Netgear says contact Charter. Neither side answering the question. So, anyone netgear have inside knowledge to share with customers about this?

        This has been going on for years. Its usually in regards to firmware as the ISP says "it needs new firmware" and then netgear says "we can't push new firmware". Its not a new issue. And if you read any of the research on it, there isn't an end in sight. Because certification costs $. And anytime a device is already released to the public and certified, they're less likely to invest more $ into it. The modem can handle the speeds. And the older ones can handle it. but it has to be certified through cable labs/the ISP to approve it. And even if netgear pays the price to recertify the device for higher speeds, will the ISP pay to certify a 3rd party device a 2nd time? Doubtful.