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Forum Discussion
mykchicken
Apr 17, 2024Guide
CM3000 painfully slow speeds via Comcast
Hello folks - anyone else using a CM3000 and experiencing painfully slow speeds? I've ran through the typical troubleshooting (reboot, factory reset), confirmed the Modem is all green for Up/downst...
- Apr 18, 2024
Wanted to follow up on this -
I stopped by xfinity store and picked up an XB8 from them.
Plugged it in at home & within minutes I'm seeing the advertised speeds... pretty much nail in the coffin - it's the Modem that's the problem.
Going the RMA route to return it.
Truly appreciate the ideas & support of all you fine folks.
Cheers
FURRYe38
Apr 17, 2024Guru - Experienced User
Is this with a directly connected PC or is there a external wifi router in the mix? Brand and model of this router please.
mykchicken wrote:
Hello folks - anyone else using a CM3000 and experiencing painfully slow speeds?
I've ran through the typical troubleshooting (reboot, factory reset), confirmed the Modem is all green for Up/downstream, I've had comcast/Xfinity tech come out and confirmed they're getting gig speeds at the coaxial line in my home & confirm voltage/run other tests.
Yet when I hookup the CM3000 and directly connect to it via Cat5e or Cat6...I'm getting about 20-30Mbps down.
Pulling my hair out on this one.
- mykchickenApr 17, 2024Guide
This is with a direct connection to the Modem. I've removed the router from the equation in my troubleshooting.