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Forum Discussion
mykchicken
Apr 17, 2024Guide
CM3000 painfully slow speeds via Comcast
Hello folks - anyone else using a CM3000 and experiencing painfully slow speeds? I've ran through the typical troubleshooting (reboot, factory reset), confirmed the Modem is all green for Up/downst...
- Apr 18, 2024
Wanted to follow up on this -
I stopped by xfinity store and picked up an XB8 from them.
Plugged it in at home & within minutes I'm seeing the advertised speeds... pretty much nail in the coffin - it's the Modem that's the problem.
Going the RMA route to return it.
Truly appreciate the ideas & support of all you fine folks.
Cheers
plemans
Apr 18, 2024Guru - Experienced User
mykchicken Not sure where you bought it but sometimes its faster to go through the site/building you bought it from. I've done exchanges on amazon that are faster than you'd even get an RMA started through netgear
mykchicken
Apr 18, 2024Guide
plemans Agreed. I wish it was available on Amazon - I went directly through Netgear to purchase it as that was the only place I could actually find the CM3000 for sale at the time.
Time will tell how the actual process goes.