Forum Discussion

MojoGene's avatar
MojoGene
Guide
May 29, 2025

CM3000 Repeated Cox disconnects with SYNC Timing Synchronization failure

The CM3000, which I have owned for <30 days, is having repeated disconnection issues. Cox is my ISP. The disconnections occur randomly, but multiple times per day and always require a hard reboot. Th...
cm3000
MojoGene's avatar
MojoGene
Guide
May 30, 2025

Latest firmware is loaded.

 

Event 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 30, 2025

What is the actual FW version #? Versions vary depending on ISP and released. 

Any Criticals, Errors or Warnings seen in the event logs needs to be reviewed and resolved by the ISP. Indicates a signal issue on the ISP line up to the modem.