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Forum Discussion
MojoGene
May 29, 2025Tutor
CM3000 Repeated Cox disconnects with SYNC Timing Synchronization failure
The CM3000, which I have owned for <30 days, is having repeated disconnection issues. Cox is my ISP. The disconnections occur randomly, but multiple times per day and always require a hard reboot. Th...
MojoGene
May 30, 2025Tutor
Thanks. The advice from the Cox service rep yesterday was that the modem was at fault. i have requested an elevation of the issue to a higher tier technician. Just curious as to whether my experience is unique or whether others have encountered this issue.
FURRYe38
May 30, 2025Guru - Experienced User
What is the actual FW version #? Versions vary depending on ISP and released.